You are at the check

Clear the Casino 4u check before you withdraw

Every licensed operator runs this identity and AML check, and Casino 4u needs about 53 hours from a complete file to a cleared account.

Start verification now

Curaçao licensedOperating under license OGL/2009/4636/860 issued by the Gaming Control Board Curaçao since 2009

At the withdrawal stage

Check your verification at a glance

Casino 4u keeps the check short by telling you the whole shape of it up front.

Who checks

Casino 4u N.V.

License basis

Gaming Control Board Curaçao, OGL/2009/4636/860

Review time

53 hours

Deadline

At the latest before the first withdrawal

Verification inbox

[email protected]

Minimum age

18+

How it runs

Four moves to a clean file

This settles the order of the uploads and the details that send a file back for a second look.

List first, upload second

Open your profile and find the verification tab, where the list of wanted documents sits. Note which item is still marked as missing before you upload anything.

Your ID in plain view

Send a photo identity page with all four corners in frame and no glare across the text. A flat scan on a dark table beats a tilted phone shot every time.

While the file waits for review

Add proof of address and a screenshot of the payment method, each showing your name exactly as it appears on the account. Mismatched spelling is the usual reason a file stalls.

Cleared for the payout queue

Wait for the 53 hours to run and keep an eye on your inbox for a request for one more item. When the file clears, the withdrawal queue moves without a further prompt.

Four items

Send these four, once

Useful the moment the verification email lands and you are deciding what to photograph.

Photo ID

ConfirmsWho you are and your age

Copy showsAll four corners, clear text

Proof of address

ConfirmsWhere you live now

Copy showsYour name, full address, recent date

Payment method screenshot

ConfirmsThe account you pay from

Copy showsYour name and the method used

Your file keeps coming back

Look at the date line. An ID that lapsed last month says nothing about who you are today, so the reviewer returns it. Upload a current photo ID instead Check the expiry date before sending

Flat photo of the card. A screenshot hides the texture and edges a real document photo shows, so it cannot be matched to your face. Photograph the card on a plain table Shoot both sides in daylight

Yesterday's bill, today's address. Address papers go stale fast; a bill from last year cannot show where you live this month. Grab your latest utility bill Keep the address lines visible

Your deposit has a paper trail

Under licence OGL/2009/4636/860 from the Gaming Control Board Curaçao, Casino 4u must know that money in play is clean. The check is routine licence housekeeping, not an accusation aimed at you.

Depending on your file, the reviewer may ask for any of these.

Payslips from your employer
Bank statements with salary credits
A recent tax office notice
Sale contract for a property
Broker statements for share sales

Ask timing

See when the check arrives

Four moments that bring the request forward, so nothing on the list lands without warning.

Match the account name

A fresh card or wallet has no history with us, so the reviewer matches its name to yours before the next transfer.

Show where the funds began

A figure far above your usual pattern asks for context, so proof of the money behind it may be requested.

Clear proof of your age

The licence sets 18+ for every player, so a quick ID look confirms you meet it before play continues.

Finish the file early

Every payout starts with a completed file, so the ID and address papers are matched to your account before money moves.

Skip the hold-up

Your file under review

Casino 4u keeps these answers short, because a stalled payout needs a fix, not a lecture.

My ID got rejected, so what do I send instead?+

Send a fresh shot of the same document, this time with all four edges visible and no flash bounce across the text. Blur, cropped corners and a screen photo of a screen are the usual culprits. A different document from the accepted list works too, and [email protected] can confirm what went wrong.

Do I need to resend my papers at a later date?+

Only if something in them changes. A pass on your photo ID and proof of address stays valid while the details on file match what you gave us. New address, new card, expired passport: that is when a replacement goes in.

What happens if my name is different now?+

Send the certificate that records the change alongside your current photo ID, so the two names are visibly the same person. Our team links the old record to the new one and your account continues unchanged. Without that bridge, a payout sits until the mismatch is explained.

Can I withdraw before the identity check is finished?+

No. The licence requires a completed check at the latest before the first withdrawal leaves, and it may come earlier, at sign-up or on the first deposit. Nothing about that timing is negotiable, though the wait is short once your file is clean.

How long does the verification wait actually take?+

Reviews are completed in up to 53 hours from the moment your documents land. Clear photos of the right papers come back far sooner than that. Anything unreadable restarts the clock, so check the corners before you hit send.

Which regulator issued the licence behind this check?+

The Gaming Control Board Curaçao regulates Casino 4u N.V. under licence OGL/2009/4636/860, and that licence carries the identity and AML duties you are being asked to meet. The rules belong to the operator, not to the individual player.