Protection You Control

Responsible Gambling At Casino 4u: Stay In Charge

Only players aged 18+ may join Casino 4u, and deposit limits, loss limits, session reminders, self-exclusion and cooling-off periods sit in every account.

Set Your Limit

Curaçao licensedOperating under license OGL/2009/4636/860 issued by the Gaming Control Board Curaçao since 2009

Your Safeguards

You Want The Ground Rules First

These five lines settle the age rule, the licence, the register and where to ask.

Minimum age18+

Regulator and licenceGaming Control Board Curaçao, OGL/2009/4636/860

National registerBetStop

National Gambling Helpline1800 858 858

Limit questions[email protected]

Five Account Tools

Five Tools Waiting In Your Settings

Nothing here needs a phone call, and each tool can be switched on by you.

How much can I put in?

This caps how much you can add to the account over a period you choose. Switch it on before your first session if spare money has a habit of disappearing.

The night that ran long

A loss limit stops play once your net losses reach the figure you chose. It suits anyone who has chased losses and wants a hard edge to the evening.

Time that slips past

Session reminders nudge you with how long you have been playing. Turn them on if a quick spin has ever stretched into hours you did not plan.

A break you cannot undo easily

Self-exclusion locks you out of your account for a set stretch. Choose it when you want the door closed rather than merely a stricter budget.

Take a pause now

A cooling-off period is a short pause on play, useful when you need breathing room rather than a long exit. You can request one before things escalate.

Limit Setup

Setting A Limit Before Play

Best used at the start of a session, before any deposit has left your account.

Log in first

Where are the limit settings?

Open the responsible gambling area of your profile. Check that your contact details and verified identity are current before you change anything.

Choosing your ceiling

Decide whether you want a deposit limit, a loss limit or session time control. Choose the one matching the habit you want to keep in check.

Done for now

Confirm the choice and note what you selected. A reminder of your settings stays visible in the account for later review.

A Day Off Or A Season Away

Pause First, Decide Later. A pause is a short break you switch on in your account, measured in hours or days, and it behaves like a cooling-off period. Sign-in and play stay blocked until the pause ends, so the decision is made once rather than every evening.

Close The Door, Keep It Shut. Self-exclusion in the account closes your access for a long stretch and holds it shut; it cannot be undone early. Set it through the safeguards section of your account, and it also removes the temptation to talk yourself back in the next morning.

BetStop Register. BetStop is the national self-exclusion register, run by the Australian Government through ACMA, and it lasts at least 3 months, up to lifetime. Apply at betstop.gov.au in about 5 minutes, and you can nominate someone to support you. betstop.gov.au

Peace Of Mind For Your Family

Certainty On Ages. An account is opened only for someone aged 18 or over, and details are checked first. Photo ID, proof of address and a payment screenshot are reviewed before the first withdrawal.

Blocker On Shared Devices. A filter on the shared laptop or phone hides gambling sites before anyone searches. Install it with the device owner and recheck the settings after updates.

Backup For Those Who Care. Approach the talk with concern, not blame, and choose a quiet moment away from any screen. Relatives can also ring the National Gambling Helpline for guidance on what comes next.

Where To Turn

Call Someone Who Listens

Worth knowing before the night you need it, for you or for someone close to you.

National Gambling Helpline

The National Gambling Helpline answers at any hour of any day, and it costs nothing. Counselling happens by phone, online chat or email, along with self-help tools and a directory of local services; relatives can call too. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Gamblers Anonymous Australia runs peer support meetings across the country for people who gamble and for families standing beside them. Reaching out means sitting with others who have been in the same place. gaaustralia.org.au

National Debt Helpline

The National Debt Helpline offers free financial counselling for money lost or owed through gambling, covering debts and the practical steps after. It is independent of the casino and open to relatives as well. ndh.org.au

Knowing When To Step Away

Noticing these signals early is easier than repairing things later, because a habit is simpler to redirect than to unwind. A limit set before play, or a pause, is the first step and the cheapest one; many players take it long before anything feels serious.

Read these slowly and notice which ones describe your recent weeks.

Playing longer than you planned, again
Spending money you had set aside for bills
Hiding your play from people close to you
Thinking about the next session all day
Chasing losses with a bigger stake
Feeling restless when you cannot play
Borrowing or selling items to keep playing

When the questions start

A Short Blocked List, A Long Regret

Useful once a limit feels too loose, or a relative's play has stopped being fun to watch.

My brother plays too much. Can a helpline advise me too?+

Yes. The National Gambling Helpline on 1800 858 858 takes calls at any hour, every day of the year, and it is there for relatives as much as for players. Free online chat and email counselling sit alongside it, and the service can point you to local support groups.

If I self-exclude here, am I blocked at other casinos?+

No. A self-exclusion you set in this account covers this account only, so other operators will still take your business. To stop across licensed online and phone wagering providers in Australia, join BetStop, the national register run by the Australian Government through ACMA.

Can I change a limit I already set in my account?+

Yes, you can revisit it in the same safeguards section of your account where you first set it. Treat a change as a decision made calmly, not midway through a session. Deposit limits and loss limits are there to be chosen before you play.

Can a self-exclusion be ended before the period finishes?+

No. Once you have chosen a period, it runs to the end and stays in place for that whole time. That is the point of it, and it is why the length deserves a moment's thought before you confirm it.

Who do I contact to shut my account permanently?+

Email [email protected] and say you want the account closed for good rather than paused. Support is available round the clock, so your request is picked up whatever the hour. Keep in mind that each player may hold one account only, so a closure is final.